To preserve the quality and longevity of your perfumes and attars, store
them in a cool, dry place away from moisture, light, and heat.

Yes, our fragrances are vegan, paraben-free, and cruelty-free, using naturally derived ingredients.

The Aroma Depot was founded by master perfumer Vishesh Vijayvergiya, who
identified a gap in the hospitality industry: the under utilization of
scent to elevate guest experiences. As a pioneer in thisfield, Vishesh
introduced innovative solutions like Water Fountain Fragrance, Floor
Fragrance, and Signature Scents, helping hotels across India
transformtheir environments through scent. Today, The Aroma Depot is a
leader in providing custom fragrance solutions for the hospitality
industry.

With over 170 years of expertise in perfumery, The Aroma Depot offers
fragrances that are both unique and enduring. We incorporate rare,
natural ingredients, meticulously crafted through time-honored
techniques from India’s rich traditions. Our scents balance innovation
with cultural authenticity, delivering a refined and memorable olfactory
experience.

For customer support, you can email us at
cs.indiasales[at]thearomadepot.com or call 88810 VEDIC (83342). We’re
available Monday to Saturday from 11 AM to 6 PM.

We offer a diverse array of brands, including Vedique™, Vedizer® Labs,
Sugandhco®, Perfumista®, Vedantika®, Vedika®, MetaScent®, and
ScentPlay®. Each has its own distinct story and philosophy, providing
unique experiences.

We blend natural raw materials with modern aroma molecules, following a
proud family tradition of 170 years. All of our products are vegan and
cruelty-free, upholding the highest standards of ethical perfumery.

We are in the process of launching a loyalty program that will reward
you with points for every purchase, redeemable for exclusive gifts. Stay
tuned for more information.

Our products typically have a shelf life of 1 to 3 years. However,
storage conditions such as humidity, exposure to heat, and sunlight can
affect their longevity.

Our top-selling products include Aroma Oils, Air Fresheners, and Floor
Fragrances. We would be happy to recommend specific products based on
your preferences.

Delivery charges are based on order size and location. In some cases,
delivery may be free, while other orders may incur a shipping fee.
Specific details will be confirmed with your order.

You can reach our B2B sales team via email, phone, or through the
inquiry form on our website. We’re available to answer any questions
about our products and services.

We work with reputable courier services such as Delhivery, Gati, Maruti,
and Professional Couriers. The choice of courier depends on factors
like order volume, delivery location, and specific requirements.

Yes, we offer custom packaging and labelling for bulk orders, ensuring alignment with your brand's specifications.

If you're interested in becoming a distributor or reseller, please
contact our business development team to explore partnership
opportunities.

Due to the nature of our products, most items are non-returnable unless explicitly stated otherwise.

Yes, we provide both white-label and private-label services to help you create and brand your own product line.

Yes, certain products may have minimum order quantities, which will be
indicated on the product page. You can also inquire with our sales team
for further details.

Yes, once your order is shipped, you will receive tracking information to monitor the shipment’s progress.

Lead times depend on the size and complexity of the order. Upon placing
your order, we will provide an estimated delivery schedule. For urgent
needs, feel free to contact us to discuss expedited options.

Yes, we offer worldwide shipping. Shipping costs and delivery times may
vary depending on the destination. Please refer to our shipping policy
for more information.

Yes, we provide formal quotes for all our products. Simply contact our
sales team with the necessary product details and quantities, and we’ll
promptly deliver a detailed quote.

Yes, we provide samples for most of our products, allowing you to evaluate their quality before placing a larger order.

Orders are typically processed within 5-7 business days. Bulk or custom
orders may require additional time depending on product availability and
manufacturing needs.

Yes, a subscription-based model is in development. It will enable
corporate accounts to manage recurring or large-volume orders with ease,
offering bulk pricing and personalized services.

We accept multiple payment methods, including credit cards, UPI, and wallets.

We serve a wide range of sectors, including hotels, resorts, spas,
restaurants, bakeries, caterers, inns, convention centers, water parks,
corporate offices, co-working spaces, and more.

Yes, our online portal, www.thearomadepot.com, is designed specifically for
B2B clients. We ensure the best offers are clearly listed for bulk
orders.

Absolutely. We specialize in custom formulations tailored to meet your
specific requirements. Please reach out to our sales team to discuss
your project and explore personalized solutions.