Privacy Policy

PRIVACY STATEMENT

This Privacy Policy outlines how The Aroma Depot ("we," "us," or "our") collects, uses, and shares your personal information when you visit or make purchases from our website, www.thearomadepot.com (the "Site").

Personal Information We Collect

Upon visiting the Site, we automatically collect certain information about your device. This "Device Information" includes:

Web browser details

IP address

Time zone

Cookies installed on your device

Specific web pages or products viewed

Referring websites or search terms

Interactions with the Site

We gather Device Information through technologies such as:

Cookies: Data files with anonymous unique identifiers stored on your device. (Refer to "https://allaboutcookies.org/" for details on cookies and how to disable them).

Log files: Record Site actions and data like IP address, browser type, internet service provider, referring/exit pages, and timestamps.

Web beacons, tags, and pixels: Electronic files that record browsing information.

Additionally, we collect "Order Information" when you make a purchase, which includes:

Name

Billing address

Shipping address

Payment details (including credit card numbers)

Email address

Phone number

The term "Personal Information" encompasses both Device Information and Order Information.

How We Use Your Personal Information

We utilize Order Information to:

Fulfill your orders (processing payments, arranging shipping, providing invoices/confirmations).

Contact you regarding services, information, or products you requested.

Screen orders for potential risk or fraud.

Provide information or advertising related to our products or services (aligned with your preferences).

Device Information aids us in:

Screening for potential risk and fraud (particularly your IP address).

Enhancing and optimizing the Site (analyzing customer browsing behavior and evaluating marketing campaigns).

Sharing Your Personal Information

We share your Personal Information with third-party service providers who assist in Site operation and order fulfillment. These include:

Shopify (our online store platform): Refer to https://www.shopify.com/legal/privacy for details.

Google Analytics (helps us understand customer behavior): Refer to https://policies.google.com/privacy?hl=en-US for details (opt-out: https://tools.google.com/dlpage/gaoptout).

We may also share your Personal Information to comply with laws, respond to legal requests, or protect our rights.

Behavioural Advertising

We utilize your Personal Information for targeted advertising that may interest you. Learn more about targeted advertising at the Network Advertising Initiative (NAI): https://thenai.org/.

Opt-out of targeted advertising through these links:

Facebook: https://www.facebook.com/help/1075880512458213

Google: https://www.searchenginejournal.com/google-lets-you-disable-targeted-ads-keep-personalized-searches/468472/

Bing: https://about.ads.microsoft.com/en-us/resources/policies/personalized-ads

Digital Advertising Alliance (DAA) opt-out portal: https://optout.aboutads.info/

Do Not Track

We do not currently modify our data practices based on "Do Not Track" signals from your browser.

Your Rights (for European residents)

As a European resident, you have the right to access, correct, or request deletion of your Personal Information held by us. To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your Order Information for our records unless deletion is requested.

Changes to this Policy

This Privacy Policy may be updated to reflect changes in practices, operations, legal, or regulatory requirements.

For further information regarding our privacy practices, inquiries, or complaints, please reach out to us at:

Email: webstore@vedicaroma.in

Mail:

The Aroma Depot by Vedic Aroma Lab

[Re: Privacy Compliance Officer]

Vedic Aroma Lab, P O Box No 71, G P O, 226001 Lucknow UP, India